Terms of service
These terms of service (“terms”) govern the use of Resaly by the professionals (“you”) who create an account on it. Resaly is published by [Raison sociale] (“Resaly”, “we”). By creating your account, you accept these terms, of which the data processing agreement is an integral part. The French version of these terms prevails.
1. The service
Resaly gives your business an online booking page, an agenda to manage your appointments, team, services and hours, and sends the emails about appointments. Resaly takes no payments: your customers pay you directly.
2. Your account
You give accurate information and keep your password confidential. You are responsible for what is done from your account, including by the team members you invite. Each account is for one business.
3. Price
Resaly is free during its test phase (beta). If a paid plan is offered later, it will be presented to you in advance and will only apply with your agreement.
4. Your commitments
- The information on your page (services, prices, hours, contact details) is accurate and up to date, and you honour the appointments booked or let your customers know.
- You hold the rights needed for what you publish (texts, photos, logo), and this content is lawful.
- You don’t use Resaly to send unsolicited messages, or in a way that would harm the service or its other users.
- You follow the rules that apply to your trade, including how prices are displayed.
5. Your customers’ personal data
You are the controller of your customers’ data; Resaly processes it on your behalf, as a processor, under the data processing agreement. The booking form tells your customers about this processing. In private notes, you only record what is useful for your services, and no sensitive data (health, for example) unless it is strictly necessary and your customer has explicitly agreed.
Our own processing is described in the privacy policy.
6. Availability
We do our best to keep Resaly available and working properly, but cannot guarantee it at all times: maintenance, outages at our providers or changes to the service may interrupt it. During the beta, features may change.
7. Liability
Resaly is not a party to the appointments between you and your customers and is not responsible for how they go (no-shows, delays, disputes). Our liability is limited to direct damage caused by our fault and, as far as the law allows, to the amount paid for the service over the last twelve months, or €100 while the service is free.
8. Intellectual property
Resaly remains the owner of the service and its software. You remain the owner of your content and allow us to host it and show it on your booking page, only to provide the service.
9. Term and termination
These terms apply as long as your account exists. You can delete it at any time from Settings: all your data is then erased, after you have had the chance to download it. We may suspend or close an account that seriously breaches these terms, after warning you unless it is urgent. If we stop the service, we let you know at least 30 days in advance so you can download your data.
10. Changes to the terms
We may change these terms. We let you know by email at least 30 days before an important change applies; if you don’t accept it, you can delete your account before that date.
11. Governing law
These terms are governed by French law. In case of disagreement, we first look for an amicable solution; failing that, the courts of the publisher’s registered office have jurisdiction.